24 Feb
23 Feb

Ruckus Unleashed – The New Controller-less Architecture

Ruckus Wireless Simplifies Wi-Fi for Small Business, Launches New Controller-less Architecture


SUNNYVALE, CA – October 6, 2015 – Ruckus Wireless, Inc. (NYSE: RKUS) today announced Ruckus Unleashed™ access points, based on a new controller-less Wi-Fi architecture that reduces ownership costs and delivers up to 50 percent higher Wi-Fi performance1 for small business environments. Separate controllers and access point licenses are no longer needed, significantly reducing upfront costs. Set-up is also easy, thanks to a simplified web interface that helps businesses configure Wi-Fi in just 60 seconds. Ruckus Unleashed is shipping now.

Ruckus Unleashed is custom-designed to help small business owners grow their business, deliver an excellent customer experience and manage costs while supporting a variety of mobile devices with minimal IT staff. Small business continues to be an important growth engine globally, with 65 million small businesses representing more than half of the global workforce (700 million people)2. An SMB Group survey shows 60% of small business leaders regard mobile solutions as critical to their business.

“Ruckus Unleashed access points level the playing field for local retailers, coffee shops, and restaurants, helping them to deliver a high-quality Wi-Fi experience for customers and employees with much lower total cost of ownership,” said Dan Rabinovitsj, Ruckus’ chief operating officer. “We’re excited to help small business owners make high-performance Wi-Fi affordable and simple to install and maintain.”

Ruckus Unleashed is immediately available with two models of Ruckus access points – ZoneFlex™ R500 Unleashed and ZoneFlex R600 Unleashed access points – priced at $645 and $795, respectively. The Unleashed version of these access points are similar to the standard R500 and R600, meaning customers receive the controller at no additional cost. Each access point delivers industry-leading Wi-Fi performance at extended ranges for up to 512 simultaneously connected devices. Unleashed access points feature the Smart Wi-Fi technology that has made Ruckus so popular, including patented breakthroughs such as:

  • BeamFlex™ Adaptive antenna technology;
  • ChannelFly™ capacity-based adaptive channel selection;
  • Zero-IT Activation™ automatic user-device configuration; and
  • Dynamic PSK™ Wi-Fi security.

Ruckus Unleashed access points deliver fast and reliable broadband Wi-Fi to engage visitors via their mobile devices and ensure easy guest access. An easy-to-use self-service interface provides business owners with insight on Wi-Fi usage, so they can easily optimize the Wi-Fi experience of employees and visitors without the need for dedicated IT staff. As needs grow, the business can easily plug and play more Wi-Fi access points – boosting performance without needing to re-configure the network.

Unleashed access points have built-in controller capabilities similar to Ruckus’ ZoneDirector™ controller software, including user access controls, guest networking functions, advanced Wi-Fi security and traffic management. Ruckus Unleashed access points can manage up to 25 access points as part of a single-site network. As businesses grow to multiple sites, Ruckus offers an easy migration path to controller-based Wi-Fi, using the same Wi-Fi access points.

“Smart devices are playing a critical role in influencing consumer decisions and behaviors,” said Nolan Greene, IDC Research Analyst, Network Infrastructure. “Wi-Fi connectivity has become an absolute requirement for customers and employees of small businesses, but business owners are often challenged to provide reliable, business-grade networks within a limited budget. A solution like Ruckus Unleashed access points can provide accessible enterprise-grade functionality to small and medium businesses.”

Expanding Distribution to Accelerate Small Business Wi-Fi

Ruckus Unleashed access points are available today through Ruckus’ global distribution network.

“The small business market has been under-addressed by the Wi-Fi industry for a decade,” said Gary Berzack, CTO/COO at eTribeca, a New York-based system integrator. “In the past, small deployments required a controller to get features such as Guest Access or BYOD on-boarding and still not get the performance for best user experience. With Ruckus’ controller-less solution, small business owners can get high-performance and reliable Wi-Fi solution even if they have less than 10 access points — without having to pay for a fifty access point design.”


Article By Ruckus Wireless – https://www.ruckuswireless.com/press/releases/20151006-ruckus-wireless-simplifies-wi-fi-small-business-launches-new-controller-less

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13 Jun

What Is A Contact Center And Does My Business Need One?

A contact center is a unified communications system that easily connects customers with the right agent at the right time. What does that mean? Really, what it means is that a company can leverage and manage a wide variety of customer relations across multiple channels including phone, business website, live chat, email, instant messaging and even video all with one “dashboard” application.

Why is this important to a business? This type of management improves the customer experience by providing answers to questions when they need them, which in-turn improves sale conversions. A contact center is proven to help a business become lean in operating processes resulting in lower costs and higher revenue.

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31 May

iphone Find My Phone – Can Lassie Do That?

find my iphone app

Here at Adept, we’re constantly staying on top of the latest technology and recently, making sure that businesses can operate more smoothly with the use of mobile devices. In a recent post of ours, “New SIP Mobile Phone for Business – Bring Your Allworx Business Phone Everywhere You Go” we talk about how business owners and employees can bring their Allworx business phone with them wherever they go. This new technology has been made possible through Allworx’s continued innovations to their phone system software, culminating in their new 7.5 software release that includes an SIP mobile phone client app called “Reach.” The Reach app brings all the functionality of your business phone to your smartphone anywhere there’s an internet signal, whether WiFi or cellular.

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10 May

TechJunction: Southern Oregon’s Premiere Business IT Event

Coming Soon — TechJunction, the IT Event Businesses Won’t Want To Miss

Adept Communications is excited to be attending Southern Oregon’s Premiere IT Event. The TechJunction Event is an industry leading event designed to provide education to keep IT on track and solutions moving forward.

When is this event?
June 7th (8:30 AM – 4:00 PM)

Where is this event?
Seven Feathers Resort & Casino


What will you experience with the TechJunction Experience?

• 10 Educational Seminars
• Keynote Speaker
• Lunch Buffet
• 30 Vendor Exhibits
• Hosted Reception

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09 May

Basic Wireless Network Security for your Business

With technology rapidly changing, Wi-Fi internet security can often be overlooked. Whether you are a small business or work from home, you should be aware of the simple fixes that will prevent future problems. Below are some useful tips for securing your network.

Wi-Fi routers and access points are, by default, not secure when you purchase them. Unless you have enabled encryption, anyone nearby can easily connect to your network. At best, they will just use the free wireless internet for browsing and downloading, possibly slowing down your connections. However, if they wanted to, they could possibly access your computers and files. They also could easily capture your passwords or hijack your accounts for websites and services that don’t use SSL encryption, such as some web-based email clients, Facebook, and Twitter.

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19 Apr

Adept Networks Brings ShoreTel’s New SBE 100 Hardware & Software Package to Southern Oregon & Northern California

Unified Communications Functionality Previously only Effective for Large Enterprises is now for Medium & Small Businesses Too

Before now, ShoreTel’s unified communications hardware and software packages provided unified communications solutions that were functional primarily for large-enterprise businesses. As of ShoreTel’s announcement on April 16, 2013 of their release of the ShoreTel Small Business Edition 100, AKA the SBE 100, that has all changed. Now small and medium-sized businesses can benefit from the same advantages as large businesses could with the integration of the SBE 100 into their daily operations.

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16 Apr

Hosted VoIP Phone Systems — A Small-Business Case Study

What’s the true cost of a hosted VoIP solution?


You may be surprised to find out why one small business posits that on-site VoIP systems are a “no-brainer” for getting better features and savings.

Pixel Productions Inc. is a small, boutique, brand development agency located in Southern Oregon. Like many small to mid-sized businesses, Pixel was faced with a decision on what type of business phone system to purchase. Typically, the three main factors regarding business phone systems are: price, quality, and reliability. Most businesses shop price comparisons and end up choosing cheaper, hosted VoIP phone service providers such as Vonage or Nextiva with the hopes of saving money. That’s what Pixel did at first, and like many other small businesses, they discovered there are often hidden pitfalls associated with hosted VoIP phone service providers.

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15 Apr

What Businesses Should Look For In A Structured Cabling Installer

Whether you’re a small business looking to install a better phone system or computer network, or a large business needing an entire revamp of your existing phone or computer network system, there’s bound to be wiring involved. And who should savvy businesses trust to wire their building or buildings with new or additional wiring? Well, an expert, of course. But what does “expert” in the IT & communications world actually mean when it comes to structured cabling?

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15 Mar

New SIP Mobile Phone for Business – Bring Your Allworx Business Phone Everywhere You Go

Adept Networks Brings Allworx’s New SIP Mobile Phone Business Solution to Southern Oregon & Northern California:

Bring your Business with you Outside the Office on your Smartphone or Tablet


Walking away from the office for an appointment or meeting no longer means leaving your business phone ringing off the hook (or going to voicemail) unattended. Now there’s an app for that.

Business owners and employees can bring their Allworx business phone with them wherever they go and see it, with all its features, on an iPhone, Android smartphone or tablet. This new technology has been made possible through Allworx’s continued innovations to their phone system software, culminating in their new 7.5 software release that includes an SIP mobile phone client app called “Reach.” The Reach app brings all the functionality of your business phone to your smartphone anywhere there’s an internet signal, whether WiFi or cellular.

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