20 09, 2017

Hold off on that iOS 11 upgrade!

By | 2017-09-20T07:42:26+00:00 September 20th, 2017|Uncategorized|0 Comments

  We're getting word from several sources that the new iOS 11 software is not playing well with important apps. Microsoft Office 365 email is not working properly.  Allworx Reach is having some compatibility issues where incoming ringing isn't working when the Reach app is running in the background.

23 02, 2016

Ruckus Unleashed – The New Controller-less Architecture

By | 2017-06-09T22:13:48+00:00 February 23rd, 2016|Blog|0 Comments

Ruckus Wireless Simplifies Wi-Fi for Small Business, Launches New Controller-less Architecture   SUNNYVALE, CA – October 6, 2015 – Ruckus Wireless, Inc. (NYSE: RKUS) today announced Ruckus Unleashed™ access points, based on a new controller-less Wi-Fi architecture that reduces ownership costs and delivers up to 50 percent higher Wi-Fi performance1 for small business environments. Separate [...]

13 06, 2013

What Is A Contact Center And Does My Business Need One?

By | 2017-06-09T22:19:30+00:00 June 13th, 2013|Blog|0 Comments

A contact center is a unified communications system that easily connects customers with the right agent at the right time. What does that mean? Really, what it means is that a company can leverage and manage a wide variety of customer relations across multiple channels including phone, business website, live chat, email, instant messaging and even video all with one "dashboard" application. Why is this important to a business? This type of management improves the customer experience by providing answers to questions when they need them, which in-turn improves sale conversions. A contact center is proven to help a business become lean in operating processes resulting in lower costs and higher revenue.

31 05, 2013

iphone Find My Phone – Can Lassie Do That?

By | 2017-06-09T22:14:26+00:00 May 31st, 2013|Blog|0 Comments

find my iphone app Here at Adept, we're constantly staying on top of the latest technology and recently, making sure that businesses can operate more smoothly with the use of mobile devices. In a recent post of ours, "New SIP Mobile Phone for Business – Bring Your Allworx Business Phone Everywhere You Go" we talk about how business owners and employees can bring their Allworx business phone with them wherever they go. This new technology has been made possible through Allworx’s continued innovations to their phone system software, culminating in their new 7.5 software release that includes an SIP mobile phone client app called “Reach.” The Reach app brings all the functionality of your business phone to your smartphone anywhere there’s an internet signal, whether WiFi or cellular.

10 05, 2013

TechJunction: Southern Oregon’s Premiere Business IT Event

By | 2017-06-09T22:14:45+00:00 May 10th, 2013|Blog|0 Comments

Coming Soon — TechJunction, the IT Event Businesses Won't Want To Miss

Adept Communications is excited to be attending Southern Oregon's Premiere IT Event. The TechJunction Event is an industry leading event designed to provide education to keep IT on track and solutions moving forward. When is this event? June 7th (8:30 AM - 4:00 PM) Where is this event? Seven Feathers Resort & Casino   What will you experience with the TechJunction Experience? • 10 Educational Seminars • Keynote Speaker • Lunch Buffet • 30 Vendor Exhibits • Hosted Reception

9 05, 2013

Basic Wireless Network Security for your Business

By | 2017-06-09T22:15:05+00:00 May 9th, 2013|Blog|0 Comments

With technology rapidly changing, Wi-Fi internet security can often be overlooked. Whether you are a small business or work from home, you should be aware of the simple fixes that will prevent future problems. Below are some useful tips for securing your network. Wi-Fi routers and access points are, by default, not secure when you purchase them. Unless you have enabled encryption, anyone nearby can easily connect to your network. At best, they will just use the free wireless internet for browsing and downloading, possibly slowing down your connections. However, if they wanted to, they could possibly access your computers and files. They also could easily capture your passwords or hijack your accounts for websites and services that don’t use SSL encryption, such as some web-based email clients, Facebook, and Twitter.

16 04, 2013

Hosted VoIP Phone Systems — A Small-Business Case Study

By | 2017-06-09T22:15:57+00:00 April 16th, 2013|Blog|0 Comments

What's the true cost of a hosted VoIP solution?

 
You may be surprised to find out why one small business posits that on-site VoIP systems are a “no-brainer” for getting better features and savings.
Pixel Productions Inc. is a small, boutique, brand development agency located in Southern Oregon. Like many small to mid-sized businesses, Pixel was faced with a decision on what type of business phone system to purchase. Typically, the three main factors regarding business phone systems are: price, quality, and reliability. Most businesses shop price comparisons and end up choosing cheaper, hosted VoIP phone service providers such as Vonage or Nextiva with the hopes of saving money. That's what Pixel did at first, and like many other small businesses, they discovered there are often hidden pitfalls associated with hosted VoIP phone service providers.

15 03, 2013

New SIP Mobile Phone for Business – Bring Your Allworx Business Phone Everywhere You Go

By | 2017-06-09T22:17:25+00:00 March 15th, 2013|Blog|0 Comments

Adept Networks Brings Allworx’s New SIP Mobile Phone Business Solution to Southern Oregon & Northern California:

Bring your Business with you Outside the Office on your Smartphone or Tablet
  Walking away from the office for an appointment or meeting no longer means leaving your business phone ringing off the hook (or going to voicemail) unattended. Now there’s an app for that. Business owners and employees can bring their Allworx business phone with them wherever they go and see it, with all its features, on an iPhone, Android smartphone or tablet. This new technology has been made possible through Allworx’s continued innovations to their phone system software, culminating in their new 7.5 software release that includes an SIP mobile phone client app called “Reach.” The Reach app brings all the functionality of your business phone to your smartphone anywhere there’s an internet signal, whether WiFi or cellular.