We're getting word from several sources that the new iOS 11 software is not playing well with important apps. Microsoft Office 365 email is not working properly. Allworx Reach is having some compatibility issues where incoming ringing isn't working when the Reach app is running in the background.
Mitel announces definitive agreement to acquire ShoreTel This is exciting news for Adept Networks! Having offered ShoreTel to our clients and prospects in the past and having switched to selling Mitel, we are glad to see this acquisition as it demonstrates that Mitel is a much stronger product. Mitel [...]
Ruckus released their unleashed product in late 2015 and it's been a hit four our small business clients! Save
Ruckus Wireless Simplifies Wi-Fi for Small Business, Launches New Controller-less Architecture SUNNYVALE, CA – October 6, 2015 – Ruckus Wireless, Inc. (NYSE: RKUS) today announced Ruckus Unleashed™ access points, based on a new controller-less Wi-Fi architecture that reduces ownership costs and delivers up to 50 percent higher Wi-Fi performance1 for small business environments. Separate [...]
A contact center is a unified communications system that easily connects customers with the right agent at the right time. What does that mean? Really, what it means is that a company can leverage and manage a wide variety of customer relations across multiple channels including phone, business website, live chat, email, instant messaging and even video all with one "dashboard" application. Why is this important to a business? This type of management improves the customer experience by providing answers to questions when they need them, which in-turn improves sale conversions. A contact center is proven to help a business become lean in operating processes resulting in lower costs and higher revenue.
Here at Adept, we're constantly staying on top of the latest technology and recently, making sure that businesses can operate more smoothly with the use of mobile devices. In a recent post of ours, "New SIP Mobile Phone for Business – Bring Your Allworx Business Phone Everywhere You Go" we talk about how business owners and employees can bring their Allworx business phone with them wherever they go. This new technology has been made possible through Allworx’s continued innovations to their phone system software, culminating in their new 7.5 software release that includes an SIP mobile phone client app called “Reach.” The Reach app brings all the functionality of your business phone to your smartphone anywhere there’s an internet signal, whether WiFi or cellular.
Coming Soon — TechJunction, the IT Event Businesses Won't Want To MissAdept Communications is excited to be attending Southern Oregon's Premiere IT Event. The TechJunction Event is an industry leading event designed to provide education to keep IT on track and solutions moving forward. When is this event? June 7th (8:30 AM - 4:00 PM) Where is this event? Seven Feathers Resort & Casino What will you experience with the TechJunction Experience? • 10 Educational Seminars • Keynote Speaker • Lunch Buffet • 30 Vendor Exhibits • Hosted Reception
With technology rapidly changing, Wi-Fi internet security can often be overlooked. Whether you are a small business or work from home, you should be aware of the simple fixes that will prevent future problems. Below are some useful tips for securing your network. Wi-Fi routers and access points are, by default, not secure when you purchase them. Unless you have enabled encryption, anyone nearby can easily connect to your network. At best, they will just use the free wireless internet for browsing and downloading, possibly slowing down your connections. However, if they wanted to, they could possibly access your computers and files. They also could easily capture your passwords or hijack your accounts for websites and services that don’t use SSL encryption, such as some web-based email clients, Facebook, and Twitter.